The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
GBP 10 per day
Luggage storage
24-hour services
24-hour reception
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Lift
ATM/Cash machine
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Golf course
Fishing
Guest Parking
Electric kettle
Services
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Children's menu
Spa & Leisure
Garden area
BBQ facilities
Room features
Air conditioning
Heating
Soundproofed rooms
Terrace
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Pendigo Way, National Exhibition Centre,
Bickenhill,
United Kingdom,
B40 1PS,
West Midlands
Map view
street view
Pendigo Way, National Exhibition Centre,
Bickenhill,
United Kingdom,
B40 1PS,
West Midlands
City landmarks
Event hall
National Exhibition Centre
1.1
km
Event hall
Resorts World Arena
1.5
km
Shopping Area
Resorts World Birmingham
870 m
Coventry Road Bickenhill
National Conference Centre
700 m
Museum
The National Motorcycle Museum
5.1
km
Farm
Middle England Farm Alpacas
1.6
km
Church
St Peter's Church
1.1
km
21 Bickenhill Ln
Birmingham Airport Viewing Area
1.3
km
Park
Elmdon Park
3.2
km
Gallery
Eaton Fine Art
2.7
km
Church
St James' Church
3.6
km
Coventry CV7 7HG
Packington Park
3.8
km
Berkswell
Marsh Lane Nature Reserve
3.6
km
Moorend Ave
Meriden Park
4.1
km
Hobs Moat Road
Hobs Moat Ancient Monument
4.7
km
Ragley Dr
The Old Rectory Farm
4.4
km
Planet Ice
Planet Ice Solihull
4.7
km
Magpie Mines
5.3
km
Church
Elmdon Parish Church
5.6
km
Theatre
The Core Theatre Solihull
5.9
km
Church
Church of Saint John the Baptist
6.5
km
Church
St Edburgha's Church
6.6
km
1717 High Street
Knowle Parish Church
6.7
km
Nearby
Pendigo Way Resorts World Birmingham
The Vox Conference Centre
490 m
Casino
Genting International Casino
50 m
Restaurants
Costa
630 m
Unit Su20a Su20a Resorts World Birmingham Pendigo Way
Nando's
570 m
Pendigo Way Nec
TGI Fridays
400 m
Unit Resorts World Birmingham 01 Pendigo Way Resorts World
The World Bar
410 m
Pendigo Way
Metropole Lounge Bar
590 m
Pendingo Way Hilton Birmingham Metropole
The Grill
590 m
Pendigo Way National Exhibition Centre
Boulevard Restaurant
870 m
Harbet Drive Hilton Birmingham Metropole Hotel
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
spacious rooms
friendly staff
ongoing renovations
room service delays
7.4/10
Very good
Rooms
7.5
Location
8.1
Service
8.0
Dining
6.8
Guest reviews
7.4/10
based on 10 reviews
4/5
based on 2245 reviews
8.5
8.5/10 based on 4321 reviews
#82 of 130 hotels in Birmingham based on Tripadvisor
James
United States,
April
2024
7.4/10
My stay at the hotel was overall pleasant. The rooms were of a good standard and well-equipped, albeit a bit cold initially. The service was friendly and professional, although there were some minor issues. The location was convenient, but there were some drawbacks due to ongoing renovations. The dining experience was satisfying with quality produce. The facilities were functional and satisfactory.
Rooms
8.0
The rooms were to a good standard and quite spacious, with amenities like a sofa and tea/coffee making facilities. We found it a bit cold initially, but the staff promptly offered a small heater or an extra duvet for the bed.
Service
7.0
The staff members were very friendly and professional, providing attentive service. However, there were minor delays at the front desk and some room service issues.
Location
7.0
The location was spot on for our needs, with a comfortable bed, clean room, and staff going above and beyond to assist us. Unfortunately, ongoing renovations slightly affected the overall experience.
Dining
8.0
The dining experience was very comprehensive with good coffee and quality food. However, the bright neon signs of a neighboring building were slightly off-putting.
Facilities
7.0
The hotel facilities were functional and met our needs adequately.
spacious rooms
ongoing renovations
Ernest
United States,
February
2024
8.6/10
I had a pleasant stay at the hotel. The rooms were spacious and well-appointed, and the segregation wall was a nice touch. However, the air conditioning seemed warmer than expected, but the maintenance team promptly addressed the issue. The service was informative and welcoming, although there was a slight hiccup with food orders. The location was perfect for both airport access and attending events at the Arena. The dining experience was enjoyable, with well-prepared meals. Overall, a comfortable and convenient stay.
Rooms
9.0
The rooms were spacious and well-appointed with a great segregating wall.
Service
8.0
The service was very informative and welcoming, with a minor issue regarding food order updates.
Location
9.0
The hotel's location was perfect for airport access and attending events at the Arena.
Dining
8.0
The dining experience was enjoyable with well-prepared meals.
Facilities
9.0
The hotel's facilities were modern and convenient.
Samuel
United Kingdom,
December
2023
7.8/10
The hotel offers comfortable and clean rooms with a convenient bath feature, but the early morning noise from deliveries can disrupt sleep. The service is friendly and accommodating, though there may be delays in getting basic items. The location is excellent for events at Genting Arena and NEC, with nearby shopping options. The dining experience is satisfactory with a good variety of freshly cooked meals. Overall, a decent value for the amenities provided.
Rooms
8.0
The rooms smelled fresh and clean, slightly tired in places but comfortable overall.
Service
7.0
The staff was lovely and helpful, but there were delays in basic services.
Location
9.0
The location is excellent for events at Genting Arena and NEC, with shopping nearby.
Dining
7.0
The dining options were good with freshly cooked meals, but some cold dishes were disappointing.
Facilities
The hotel offers standard facilities for a comfortable stay.
Ben
United States,
December
2023
6.8/10
The hotel was in a fantastic location for events, just off the M42 with easy access to the NEC. Rooms were a bit outdated and cramped, and the TV wasn’t working. The service was top-notch, with extremely helpful staff. The dining experience had limited choices, resembling a self-service setup.
Rooms
6.0
The rooms were a little tired and cramped, with some maintenance issues like a faulty TV.
Service
9.0
The service was excellent with very friendly and helpful staff.
Location
8.0
The location was great, particularly for events at the NEC and being just off the M42.
Dining
5.0
The dining experience had limited choices resembling a self-service setup.
Facilities
6.0
Facilities were average with some areas needing improvement.
Paul
United Kingdom,
December
2023
7.8/10
I had a fantastic stay at the hotel! The rooms were absolutely perfect, offering a comfortable stay but not quite what I expected for the prices. I had a great night's sleep, although it did get a bit hot until we managed to get a fan in the room. The service was top-notch, with very helpful and efficient staff always checking if everything was okay. They even informed us about a boiler issue and were both funny and extremely helpful throughout. The location was very good, especially if you're heading to Resorts World, Bear Grylls Adventure, or prefer staying just outside of Birmingham City center and commuting in. The dining experience, although a bit hot with limited options, was still enjoyable with both continental and fry-up choices. The facilities were great, and the homemade preserves were a nice touch.
Rooms
8.0
The rooms were absolutely perfect, offering a comfortable stay but not quite what I expected for the prices. I had a great night's sleep, although it did get a bit hot until we managed to get a fan in the room.
Service
9.0
The service was excellent, with very helpful and efficient staff always checking if everything was okay. They even informed us about a boiler issue and were both funny and extremely helpful throughout.
Location
7.0
The location was very good, especially if you're heading to Resorts World, Bear Grylls Adventure, or prefer staying just outside of Birmingham City center and commuting in. However, it was let down by a lack of investment in maintenance.
Dining
7.0
The dining experience was enjoyable, with both continental and fry-up choices. Although a bit hot and on expensive side, it still offered a decent selection.
Facilities
8.0
The facilities were good overall, with lovely shower facilities and homemade preserves adding a nice touch to the experience.
helpful staff
pricey dining
Kathleen
United States,
November
2023
6.4/10
My stay at the hotel was a bit of a mixed bag. While the location was excellent, right next to Resorts World Birmingham, and the staff were lovely and accommodating, there were some letdowns with the rooms needing an upgrade, noisy surroundings early in the morning, and limited dining options during my visit.
Rooms
6.0
The rooms needed a bit of an upgrade to more modern furniture. The noise from a delivery early in the morning disrupted my sleep.
Service
7.0
The staff were apologetic and tried to address issues promptly, but seemed to lack some training.
Location
8.0
The hotel's location right next to Resorts World Birmingham was convenient for my needs but finding information seemed a bit challenging.
Dining
5.0
The dining experience was a bit of a disaster with limited options during my visit.
Facilities
6.0
The hotel provided standard facilities but nothing exceptional stood out.
Peggy
United States,
October
2023
8.2/10
My stay at the hotel was a great experience overall. The rooms were lovely and spacious, very close to shops and bars. It did get a bit hot during the night, but we managed to get a fan in the room. The service was fantastic, with very friendly staff and a great selection for breakfast. The location was ideal for our visit to the Arena, and the food in the Restaurant was good. The dining experience was enjoyable, although the food could have been warmer. The facilities were convenient for our needs.
Rooms
8.0
The rooms were lovely and spacious, very close to shops and bars. It was a bit hot at night until we got a fan in the room.
Service
9.0
The staff were fantastic and very friendly. They were very helpful during our stay.
Location
9.0
The location was ideal for our visit to the Arena, and it was very convenient for the NEC. The next door resorts world was a plus.
Dining
7.0
The dining experience was good overall, but some dishes were not warm enough. The prices were a bit high for the quality of the food.
Facilities
8.0
The facilities met our needs and were satisfactory for our stay.
Shaun
United Kingdom,
August
2023
6.4/10
The hotel offers spacious rooms but needs updating in terms of furniture. The soundproofing was not effective, and some rooms lacked comfort and modern decor. Service was accommodating with a complimentary meal offered for inconveniences, though there were delays and organizational issues during peak times. The location is a mixed bag with proximity to attractions but concerns over security measures. The dining experience varied from pricey to satisfactory with a range of choices available. Overall, a decent stay with room for improvement in various aspects.
Rooms
7.0
The rooms were spacious but in need of updating regarding furniture and decor. Soundproofing was inadequate, affecting the stay's comfort.
Service
6.0
The service staff was apologetic and offered compensations for inconveniences. However, there were delays and organizational issues experienced during busy periods.
Location
6.0
The hotel's location has its advantages with proximity to certain attractions, but concerns were raised over security measures in the area.
Dining
7.0
Dining options ranged from expensive to acceptable, with a decent variety available but room for improvement in quality.
Facilities
6.0
Facilities were adequate but not exceptional. Some areas require attention for better guest experience.
David
United Kingdom,
June
2023
8.8/10
The rooms were spotlessly clean, with nice touches like bottled water and toiletries included. However, the lack of proactive response to room temperature issues was disappointing. The proximity to shopping centers and various food joints was exceptional.
Rooms
8.0
The rooms were clean and comfortable with nice touches like bottled water and toiletries included.
Service
9.0
The staff were wonderful, attentive, and friendly, making the stay welcoming.
Location
10.0
The hotel's location is exceptional, close to shopping centers, the city center, and fabulous food joints.
Dining
8.0
The dining options were amazing with a wide variety to choose from, albeit some minor areas for improvement.
Facilities
9.0
The hotel offers a range of facilities to enhance the stay.
Virginia
United States,
May
2023
7.0/10
The hotel's location is ideal, just a short walk from the NEC, with clean and comfy rooms. The staff were friendly and extremely helpful, but the dining experience was inconsistent. Overall, a good value for a convenient stay.
Rooms
7.0
The rooms are lovely, very well laid out, and comfy, but the room temperature was really hot, and the air conditioning and TV were not working properly.
Service
9.0
The staff were friendly and extremely helpful throughout our stay.
Location
8.0
The hotel's location is ideal, just a short walk to the NEC.
Dining
6.0
The dining experience was inconsistent; on some mornings, the breakfast was excellent, but on others, it was disappointing.
Facilities
5.0
Facilities were tiny, poorly equipped, and really tired.
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